About Me
I’m Max. Working in IT, after building a successful small business.
Self-motivated Life-long learner Tech enthusiast!
My Story
Currently employed in IT Technical Support for an MSP. I earned my Associate degree in Computer Science from ACM. Since I was homeshcooled, I learned a love of learning. I recently earned several Kaseya certifications, and in my free time I am studying for the CompTIA A+ Certificate.
My Story
I Enjoy Learning (Homeschooled)
Associate in Computer Science
Self-Motivated (started a business)
Studying CompTIA A+ Certification
Earned Google IT Specialist Cert
I made this website for fun
Work History
IT Help Desk Technician
viLogics
Remote IT Technical Support MSP Call Center
Remote & On Site Support, Network & Security Operations Center
Office 365, ScreenConnect, Kaseya 365, WordPress
Creating Technical Documentation & Knowledge Base Articles
Server Backup, Update, Reboots & Scripting
Ebensburg, PA
January/2023 – Present
E-commerce Entrepreneur (Third-Party Amazon Seller)
Self-employed
Customer Service (99% lifetime positive feedback of 450+ reviews)
Adding Books to e-commerce Inventory
Printer Configuration (Brother, Zebra & DYMO)
Ebensburg, PA
January/2015 – Present
Paid Intern
Willetts Systems, Inc
Technical Support
Manage and Support User Email Accounts
HTML/CSS Editing
Image Editing
Social Media
Cumberland, MD
September/2014 – December/2014
Education
Allegany College of Maryland
2014 Associate Degree in Computer Science
Cumberland, MD
Certification
CompTIA A+ Certificate (in progress)
The industry standard for establishing a career in IT, that covers mobile devices, networking technology, hardware, virtualization, cloud computing, operating systems, security, software and operational procedures
Various Kaseya 365 Certificates (2024-2025)
Datto RMM, Datto SaaS Protection, RocketCyber (SOC), Spanning backups, Graphus email security and Datto EDR
Google IT Support Professional Certificate (September 2022)
Eight-month IT support program, developed by Google, that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs, covering Active Directory, and Windows and Linux server administration
Proficiencies
Technical
Building PCs, Windows, Linux, Mac, iOS, Android, HTML & CSS, Troubleshooting, WordPress
Business
Customer Support, Technical Support, Self-Motivated, Critical Thinking, Communication
Additional Activities
Building PCs and Websites
I have a passion for technology and helping people achieve their dreams. I have a hobby building PCs for myself and family. I also built a few websites, my personal website is maxthacker.com
Live Stream
I assist with running my church’s Sunday morning live stream
Problem Solving for Businesses of Every Kind, & Size. Are You Next?
Max did a good job of getting me a PC and downloading necessary programs for home use.